Q.1 In a communication, which of the following are not the major barrier to reception of messages: 1) Audience attitude 2) Audience education 3) Audience Income 4) Audience knowledge Codes: A) 1,3,4 B) 2,3,4 C) 1,2,4 D) 1,2,3 Ans. B Q.2 Which among the following can create the difficulty in building the Interpersonal Communication ? 1) Emotional Maturity 2) Shyness 3) Empathy 4) Assertiveness Codes: A) 1,3,4 B) 2,3,4 C) Only 2 D) 2 & 4 Ans. C Q.3 In context with the Diagonal Communication, consider the following statements: 1) It is the communication between the managers & workers in different functional divisions 2) It is based on the matrix & project based organizations Codes: A) Only 1 B) Only 2 C) Both are correct D) Both are incorrect Ans. C Q.4 Consider the following statements: 1) Horizontal Communication is the formal or informal exchange of the ideals between different individuals or departments. 2) Downward Communication involves managing the tone of the message to ensure job is done effectively Codes: A) Only 1 B) Only 2 C) Both are correct D) Both are incorrect Ans. C Q.5 In context with the Equality patterns, consider the following statements: 1) It is involved in different sex couples 2) There is an equal share in the communication transaction 3) Conflicts may occur with some frequency but not threatening 4) This is a pattern with no specific leader or follower Codes: A) 1,3,4 B) 2,3,4 C) 1,2,3 D) 1,2,3,4 Ans. D Q.6 In context with the balanced split pattern, consider the following statements: 1) It has an equality relationship with each person having authority over the different domains 2) Conflicts are viewed in this pattern as non-threatening Codes: A) Only 1 B) Only 2 C) Both are correct D) both are incorrect Ans. C Q.7 Statements: 1) In Unbalanced Split Pattern, one person dominates in more than half the areas of mutual communication 2) In Monopoly Pattern, one person is seen as the only authority Codes: A) Only 1 B) Only 2 C) Both are correct D) both are incorrect Ans. C



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